Frequently Asked Questions
Find answers to common questions about our apparel and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements for chest, waist, and hips.
Are your materials sustainably sourced?
Yes, Montane® Official is committed to ethical fashion, using organic cotton and recycled synthetic fibers wherever possible.
How should I care for my technical garments?
We recommend washing in cold water on a gentle cycle and hanging to dry to preserve the integrity of the technical fabrics.
Can I modify my order after it has been placed?
Orders are processed quickly to ensure fast delivery; however, you can contact support within 30 minutes of placement for potential adjustments.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location.
What should I do if I receive a defective item?
Please contact our support team immediately with your order number and a photo of the defect for a priority replacement.